![]() Although not a substitute for a reputation management strategy, it is a supplement that can help while filling available appointments. One nice feature is that patients who book through ZocDoc and complete their appointments are sent an email to review the doctor and office and share their experience. The company’s website claims nearly 2 million patients have used the service to book appointments. From a patient’s perspective, the service is a winner. Conversely, you may opt for an appointment button on your office website that sends patients to ZocDoc to schedule their appointments. To help the patient, the service provides standard information in pictures and text about the practice and the optometrist’s education, as well as available appointment dates and times. After the encounter is completed, ZocDoc will ask the patient to leave a review of the health care provider visited for future patients to access. ZocDoc facilitates the appointment process online. ![]() Patients then find a doctor and can review comments about other patients’ experiences in that office. ![]() The process is simple: patients use drop-down menus to sort insurance plans and services provided by area. The business model is designed to help doctors fill open appointments in their day-to-day schedule. ZocDoc is a health care marketing service that enables patients to schedule an appointment based on availability in your schedule and to also review your office. ![]() I am often asked if I recommend the appointment facilitator ZocDoc. If you continue to have this issue please contact to Healio
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